BSB30120 – Certificate III in Business
Duration
Approx. 1 year, dependant on individual progress
Delivery Modes
On-the-job, online and classroom based – blended delivery.
Location
Online, Cairns or Brisbane
Fees and Funding
Contact us to learn more about funding eligibility requirements.
Specialisation
Customer Engagement, Business Administration & Records and Information Management
Units
Total number of units = 13
6 Core Units
7 Elective Units
Kick-Start Your Career with a Certificate III in Business
Providing you with the practical skills and knowledge you need to further your abilities in a range of office or specialty roles across many industries, the BSB30120 Certificate III in Business is a highly acclaimed qualification delivering recognised real-world opportunities in the business space.
Skill360’s business courses can drive your career path forward as you prepare to enter, re-enter or advance your career in the corporate world. With a reputation as a respected and recognised provider of accredited courses, we help students from all walks of life upskill and learn in a supportive, outcome-driven environment.
Interested in what a Certificate III in Business can offer you? Read on to learn more about the core unit offering, elective selection, available modes of delivery, and opportunities for financial assistance that may suit you.
Prefer to speak with one of our representatives? Contact the Skill360 team today!
Online, Cairns or Brisbane
What You’ll Learn
This course can be tailored to meet the needs of individuals or for business and their staff. There are 13 units (6 core and 7 electives) and options include:
- Generic
- Hospitality
- Customer Engagement (Accredited Specialisation)
- Business Administration (Accredited Specialisation)
Explore processes and workflows across scheduling and organising project management, develop crucial communication skills and unlock unique skill sets that give you an edge in the corporate workplace.
With Skill360’s business courses – such as the BSB30120 Certificate III in Business– you’re given exclusive opportunities to discover the inner workings of small to large corporate environments and non-profit organisations.
Learn crucial skill sets that give you the confidence you need to thrive in various work environments. In our business courses, you’ll learn to:
- Present ideas articulately
- Provide outstanding workplace communication
- Support workplace wellbeing
- Practice inclusive attitudes and approaches.
With these skills under your belt, you’ll gain further personal skills that develop:
- Critical thinking
- Problem-solving
- Collaboration in teams and groups
- Communication skills.
Core Units
The BSB30120 Certificate III in Business is divided into two learning sections: 6 core units that are completed by all students plus 7 additional elective units that are determined by the student’s choice of certificate specialisation.
Among the 6 core units completed by all students, subjects include:
This unit covers the skills and knowledge required to problem solve in a team environment. Considering the unique methodologies needed to critically analyse common workplace challenges, this course encourages students to solve problems by collaborating with and relying on their team’s strengths. Applicable to a wide range of industry and workplace contexts, this unit is highly relevant to all existing employees and students who are interested in entering the workforce.
This unit covers the skills and knowledge needed to manage individual and team wellbeing in the workplace. By examining the strategies available that can be deployed on a regular basis in the workplace to support personal wellbeing, students develop the basic knowledge and tools needed to monitor their own wellbeing and that of others. Applicable to a wide range of industry and workplace contexts, this unit is highly relevant to all existing employees and students who are interested in entering the workforce.
This unit examines the skills and knowledge needed to build sustainable workplace practices for both personal and group achievement and wellbeing. Through developing and applying basic strategies that will consistently support sustainable workplace practices, students will be equipped with the knowledge and practical applications needed to manage their personal work and how to collaborate with a team. The unit is applicable to a wide range of industry and workplace contexts and is relevant to both existing employees and students who are interested in entering the workforce.
This unit empowers students to think about their personal contribution to creating an inclusive environment in the workplace. By examining the skills, knowledge, and practical applications needed to build a welcoming team environment, students are well equipped to consider their own actions in the workplace and how to help devise inclusive policies and practices that will welcome others. Unit BSBTWK301 is highly applicable to the modern workplace and can benefit both existing employees and students who are interested in entering the workforce.
A critical skill set required for all people in the workforce, this unit examines that skills, knowledge, and industry best practices that will prioritise both personal and team workplace health and safety. By encouraging students to examine different industry worksites and common high-risk areas, students are empowered with the foresight needed to proactively enter the workplace in a safe and considerate way. Further, students will be able to meaningfully contribute to workplace safety discussions.
A highly applicable unit for both existing employees and students who are interested in entering the workforce, this unit can contribute to certificate completion or stand alone as a professional development refresher course on workplace health and safety.
This unit examines the different skills, knowledge, and expectations required of the modern worker to communicate effectively with their team. Considering industry best practices to carry out professional communication with both colleagues and industry stakeholders, this unit empowers students to advocate for and effectively contribute to a supportive work environment. A highly applicable unit for both existing employees and students who are interested in entering the workforce, BSBXCM301 equips all students with the skills and knowledge needed to speak up and be heard.
Elective Units
Each of the four areas of specialisation for Certificate III in Business requires that students complete 7 elective units. These electives are predetermined by the area of focus and include:
For students interested in office management, administrative assistant, and business operations and support positions, the Administration specialisation is a diverse way to learn new knowledge and skills.
- BSBTEC301 Design and produce business documents
- BSBTEC302 Design and produce spreadsheets
- BSBPEF301 Organise personal work priorities
- BSBOPS301 Maintain business resources
- BSBOPS303 Organise schedules
- BSBINS202 Handle receipt and dispatch of information
- BSBPUR301 Purchase goods and services
If you envision working alongside customers to help them achieve their goals, the Customer Engagement specialisation could be for you. Dedicated to problem solving and offering excellent customer service, this area of focus is great if you’re a people person.
- BSBTEC301 Design and produce business documents
- BSBTEC302 Design and produce spreadsheets
- BSBPEF301 Organise personal work priorities
- BSBOPS304 Deliver and monitor a service to customers
- SIRXCEG002 Assist with customer difficulties
- SIRXMKT001 Support marketing and promotional activities
- SIRXPDK001 Advise on products and services
Want business skills for the hospitality industry? The no specialisation Hospitality qualification is an excellent way to learn industry best practices for office managers, administrative assistants, and support workers in the hospitality industry.
- BSBTEC202 Use digital technologies to communicate in a work environment
- BSBWRT311 Write simple documents
- BSBPEF301 Organise personal work priorities
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS301 Maintain business resources
- SITXFSA005 Use hygienic practices for food safety
- SITXFSA006 Participate in safe food handling practices
Prefer to enter the workforce before deciding on an area of business that interests you? Opting for the general Certificate III in Business gives students the opportunity to learn more about the current corporate work landscape and what best practices are expected of great workers. Covering team coordination and leadership to record management alike, this focus area allows students to hone their personal contributions to a professional environment.
- BSBTEC301 Design and produce business documents
- BSBTEC302 Design and produce spreadsheets
- BSBPEF301 Organise personal work priorities
- BSBOPS301 Maintain business resources
- BSBOPS303 Organise schedules
- BSBINS302 Organise workplace information
- BSBINS309 Maintain business records
How to Decide
If you don’t feel prepared to decide on an area of focus for your Certificate III in Business, speak with one of our Skill360 representatives about enrolling in the core units before determining your elective courses. With the opportunity to get a better understanding of your business interests before confirming your specialisation, students are encouraged to complete several core units before confidently deciding on their business focus.
DURATION
This qualification is competency-based training, meaning that the duration of study depends on individual progress and pre-existing skills, knowledge, and experience. The nominal term for a full-time traineeship or student placement is a 12-month period.
DELIVERY MODES
Online with face-to-face or virtual tutorials (location dependant).
Skill360 takes pride in making our course offerings as accessible as possible to all students regardless of their location or current personal and professional commitments. To do so, we believe in leveraging technology to make our courses available to students so they can easily accommodate their studies into their lives.
With most students completing Certificate III in Business in 12-months, you can be workforce ready and have the skills and knowledge needed to take on a new position or bring new ideas to a current one.
Wondering if you have the digital skills needed to navigate online education? Speak with our in-house representatives if you’re concerned about the technical skills needed to access online learning. Wanting every student to feel empowered and confident in their ability to learn online, we may be able to accommodate requests for extra assistance where needed.
Career Outcomes
Students who successfully complete Certificate III in Business may be able to pursue the following career outcomes.
Administration
- Office Manager
- Administrative Assistance, Executive Assistant
- Secretary
Customer Engagement
- Customer Support Specialist
- Sales Support, Sales Representative
- Client Success Representative
Hospitality
- Food and Beverage Supervisor
- Restaurant Manager
- Food and Beverage Attendant
Generic
- Team Leader, Supervisor
- Administrative Support, Customer Support
- Business Operations Support
Regardless of your career aspirations, pursuing a career in business means being prepared to navigate the modern workforce with confidence in your skills. We believe in educating students based on real-world examples and expectations so that they can complete their course knowing they will be able to confidently enter the workforce with a balance of both industry knowledge and practical skills.
If you want to discuss the possible certificate specialisations with one of our team members before deciding on your area of focus, please feel free to contact one of our Skill360 representatives.
Funded Training
Students may be eligible for Certificate 3 Guarantee or User Choice for Queensland apprentices and trainees.
Certificate 3 Guarantee and User Choice is funded by the Queensland Government.
Students undertaking training under Certificate 3 Guarantee or User Choice funding are required to pay a co-contribution fee towards their training. This fee may be paid on your behalf by an employer or another third party.
Fee for service arrangements for self-funded students are also available. Total cost is $3,640 ($280 per unit).
To find out more about eligibility requirements contact us to discuss.
The Skill360 team is committed to helping our students succeed. With assistance to match students with their ideal course, finding access to financial aid where needed, and offering clear pathways to course completion, we’re helping students achieve program success from the moment they first begin to study with Skill360.
If you’re an employer interested in supporting your staff to level up their skills, reach out to our in-house team to discuss opportunities for co-payment. With more organisations opting to support their staff with upskilling, we’re happy to coordinate a sustainable way for your existing team to gain new knowledge and skills while continuing to work on the job.
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