About Skill360

Skill360 Australia are dedicated to creating better futures for job seekers, businesses and communities that we connect with. We do this by:


Our trainers are up-to-date, industry-experienced leaders in their field.


We listen to your business needs and develop skills in employees that add value to your business.

Flexible delivery

Tailored to your business needs to provide convenient and reliable training. 


Skill360 Australia is a not-for-profit organisation, registered with the Australian Charities and Not-For-Profits Commission. It is part of the BUSY Group Ltd, a not for profit organisation dedicated to providing career opportunities to job seekers and students through apprenticeship, employment and education support programs.


To create better futures

Our Mission

To provide employment opportunities and up-skilling to people, communities and businesses in a sustainable way

Our Vision

To be the best integrated workforce solutions provider


Founded in Cairns in 1984, the company began as Cairns Region Group Apprenticeships Limited with the purpose of providing far north Queenslanders access to employment and training opportunities and to support business and local industry with workforce skills development, later rebranding to Cairns Region Group Training (Skill360 Australia).

In 2007, to reflect the growth in the range of services and the increased footprint of operations, Skill360 Australia then became what we are known today, Skill360 Australia Limited.

In July 2019, Skill360 became part of the BUSY Group, a like-minded, community-based organisation with over 40 years’ dedication to skills growth and work opportunities for Queensland communities through the delivery of apprenticeship, youth and employment programs.

Skill360 continues to be driven by its purpose of creating better futures for job seekers and communities in the regions we operate in from South East Queensland to Far North Queensland. 

Our Leadership Team

Matt is an experienced company director with specific expertise in collaborative networks and membership-based boards.

Matt’s professional career spans over 24 years within the Employment Services and Disability sectors, being recognised as a leading strategic executive. Established on a history of high achievement and contribution to the industry, Matt’s focus has been founded on delivering business growth and exceptional services to consumers, service partners and funders.

Matt was first appointed to the Job Futures Board in 2005 as a member elected director, before being elected to the Board of the National Employment Services Australia (NESA) in 2013 and appointed Board Chair in November 2019. This experience includes various committees including Contract Performance, Audit and Risk, Succession and Remuneration, Growth and Digital transformation.

Matt brings a demonstrated expertise in strategic thinking, collaborative business models, financial acumen, governance and risk frameworks, stakeholder management, effective member relations, contract and performance frameworks and new business and growth assessment. Matt completed his Graduate of the Australian Institute of Company Directors in 2019.

Melanie is an experienced Board Director, Chief Financial Officer, and Board Committee Chair.

Spanning a 28-year career, Melanie has held leadership and non-executive director roles across the building and construction, financial services, consulting, charity, and association industries. Melanie’s qualifications include a Bachelor of Business (Accounting), a Graduate Diploma in Corporate Governance, CPA Program, and she is a Graduate of the AICD Company Directors Course. 

Melanie is a Fellow Member of the Governance Institute of Australia, A Fellow Member of CPA Australia, and a Graduate Member of the AICD. Melanie is a Non-Executive Director of Workways Australia Limited, Deputy Chair of Riding for the Disabled Association Australia as well as being CFO for Master Electricians Australia. She brings with her a passion for finance, governance, and risk management along with a genuine interest in supporting diversity, inclusion, and equal opportunity.

Paul Miles, Managing Director of BUSY At Work, has been with BUSY since January 2007, initially as Deputy CEO and then appointed as CEO in late July 2012.

Paul has a degree in Law from Cardiff University, Wales, however retrained as an accountant within the energy industry and is a Fellow of the Association of Chartered Certified Accountants (ACCA).

In between leaving the energy industry and joining BUSY, Paul worked within the financial services sector for major banking and insurance organisations in both Australia and the UK.

Leonie brings to the team a background of senior management experience in both Human Resources and broader Business Management. Commencing her career as an Officer in the Australian Army, Leonie has worked across a range of sectors, including Manufacturing, Government, Resources and Community Services. Leonie holds a BA (Economics & Politics), MBA (Human Resources) and Post Graduate qualifications in Accounting.

Margaret-Ann is deeply committed to ensuring that all people have equal access to quality education, training and employment opportunities. With a background in education and retail franchising, she prioritises customer-centred learning and engagement. A commercially savvy executive with over 20 years of experience, Margaret-Ann excels in managing teams and fostering a blend of commercial success, customer satisfaction, and stakeholder relationships. Her strength lies in swiftly grasping business strategies and driving impactful change. She promotes individual accountability while leading with clear communication and effective project management. Margaret-Ann holds a Bachelor in Commerce (Human Resources and Marketing), is a Certified Advisory Board Chair, and is a member of the Aged Care Advisory Group.

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