Recent QTA Awards Finalist is Thriving in her New Career

Born and bred in Cairns, Kaitlyn Knight was recently announced a Top 3 Regional Finalist in the Bob Marshman Trainee of the Year award category, in the 2021 Queensland Training Awards for the Tropical North Queensland region.

Kaitlyn was happily working in Child Care and then at a swimming pool teaching kids how to swim before she decided it was time for a change. As Kaitlyn was scrolling through Seek one day, she came across a traineeship through Group Training Organisation, Skill 360, at the Cairns Regional Council that would allow her to gain a Certificate III in Business. The qualification was also delivered through Skill360 (RTO:1607), a part of the BUSY Group.

Eager to try something new, Kaitlyn applied for the traineeship and began work in October in the Council’s Finance Department where she directed calls, responded to emails, sent out letters and performed other general administration duties.

“I worked in the Finance department under a contract for several months following my traineeship before moving into a different role on a three-week contract,” explained Kaitlyn.

“Once the contract had ended, I was lucky enough to secure a permanent position in a different department with a great team that have taken me under their wing.”

Kaitlyn is working in the Infrastructure Services Department within the Infrastructure Planning Branch, which looks after all of the roads, signs, traffic and street lights in Cairns, where she hopes to stay for at least a couple of years and learn as much as she possibly can.

“Working at Council definitely worked out a lot better than I had expected and to then be announced as a finalist at the QTA Awards for my region, I was shocked,” said Kaitlyn.

“The traineeship itself has opened up so many doors for me purely because of the qualification I now have. It will be exciting to see whether being named a finalist will have the same effect.”

Considering the many potential career opportunities vocational education can offer, Kaitlyn encourages all who are interested in advancing their career to look into a traineeship or apprenticeship.

“It certainly has changed my life for the better and although it can be quite daunting at first, you just have to take that initial step,” said Kaitlyn.

Paul Miles, Managing Director of The BUSY Group said, “We congratulate Kaitlyn on her achievement and for inspiring others to pursue a career pathway through a traineeship or apprenticeship. With over 500 qualifications available, in a variety of industries, a traineeship or apprenticeship pathway can lead to exciting and successful career opportunities.”

To read more achievement results from the 2021 QTA Awards for the Tropical North Queensland region, visit

For more information on Skill360 visit 


MEDIA CONTACT:                     

Michelle Ryan, BUSY At Work

0407 169 029 or email


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