Total number of units = 13
6 Core Units
7 Elective Units

Kick-Start Your Career with a Certificate III in Business
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
You must have proficient English language, literacy and numeracy skills to engage effectively in learning and assessment.
This course can be tailored to meet the needs of individuals or for business and their staff. There are 13 units (6 core and 7 electives) and options include:
Explore processes and workflows across scheduling and organising project management, develop crucial communication skills and unlock unique skills that give you an edge in the corporate workplace.
With Skill360’s business courses – such as the BSB30120 Certificate III in Business– you’re given exclusive opportunities to discover the inner workings of small to large corporate environments and non-profit organisations.
Learn crucial skills that give you the confidence you need to thrive in various work environments. In our business courses, you’ll learn to:
With these skills under your belt, you’ll gain further personal skills that develop:
This unit covers the skills and knowledge required to problem solve in a team environment. Considering the unique methodologies needed to critically analyse common workplace challenges, this course encourages students to solve problems by collaborating with and relying on their team’s strengths. Applicable to a wide range of industry and workplace contexts, this unit is highly relevant to all existing employees and students who are interested in entering the workforce.
This unit covers the skills and knowledge needed to manage individual and team wellbeing in the workplace. By examining the strategies available that can be deployed on a regular basis in the workplace to support personal wellbeing, students develop the basic knowledge and tools needed to monitor their own wellbeing and that of others. Applicable to a wide range of industry and workplace contexts, this unit is highly relevant to all existing employees and students who are interested in entering the workforce.
This unit examines the skills and knowledge needed to build sustainable workplace practices for both personal and group achievement and wellbeing. Through developing and applying basic strategies that will consistently support sustainable workplace practices, students will be equipped with the knowledge and practical applications needed to manage their personal work and how to collaborate with a team. The unit is applicable to a wide range of industry and workplace contexts and is relevant to both existing employees and students who are interested in entering the workforce.
This unit empowers students to think about their personal contribution to creating an inclusive environment in the workplace. By examining the skills, knowledge, and practical applications needed to build a welcoming team environment, students are well equipped to consider their own actions in the workplace and how to help devise inclusive policies and practices that will welcome others. Unit BSBTWK301 is highly applicable to the modern workplace and can benefit both existing employees and students who are interested in entering the workforce.
A critical skill set required for all people in the workforce, this unit examines that skills, knowledge, and industry best practices that will prioritise both personal and team workplace health and safety. By encouraging students to examine different industry worksites and common high-risk areas, students are empowered with the foresight needed to proactively enter the workplace in a safe and considerate way. Further, students will be able to meaningfully contribute to workplace safety discussions.
A highly applicable unit for both existing employees and students who are interested in entering the workforce, this unit can contribute to certificate completion or stand alone as a professional development refresher course on workplace health and safety.
This unit examines the different skills, knowledge, and expectations required of the modern worker to communicate effectively with their team. Considering industry best practices to carry out professional communication with both colleagues and industry stakeholders, this unit empowers students to advocate for and effectively contribute to a supportive work environment. A highly applicable unit for both existing employees and students who are interested in entering the workforce, BSBXCM301 equips all students with the skills and knowledge needed to speak up and be heard.
Elective units will need to be confirmed when students are enrolling in the course. If you would like to discuss your elective options before finalising your registration, reach out to the Skill360 team.
Plan, draft and finalise a simple document
It applies to individuals working in frontline sales roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures.
Develop product and service knowledge and provide information to customers.
Receive and distribute incoming information, and to collect and dispatch outgoing information using both digital and non-digital methods.
Determine, administer and maintain resources and equipment to complete a variety of tasks
Manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems
Determine purchasing requirements and make and receive purchases
Receive, collect, organise and apply workplace information in the context of an organisation’s work processes, record managing and knowledge management systems
Maintain the records of a business on an operational basis
Organising of policies and procedures and codes of practice while working effectively in a team environment
The assessments for this course are delivered online, giving you the flexibility to study at your own pace while receiving dedicated support from your trainer and assessor.
You’ll have full access to our Learning Management System (LMS), where you can:
Some assessment tasks may require you to refer to workplace documentation or use resources from your current workplace to complete the activities. This ensures your learning is practical, relevant and directly aligned with real industry expectations.
Throughout your course, you’ll have ongoing access to your trainer and assessor for one-on-one support. Regular workplace visits (where applicable) or virtual support sessions will help you connect your learning to real-world application and stay on track to achieve competency.
Our online delivery model combines flexibility with structure, giving you the freedom to learn when it suits you, while ensuring you’re fully supported every step of the way.
Students who successfully complete Certificate III in Business may be able to pursue the following career outcomes.
Administration
Customer Engagement
Retail
Generic
Regardless of your career aspirations, pursuing a career in business means being prepared to navigate the modern workforce with confidence in your skills. We believe in educating students based on real-world examples and expectations so that they can complete their course knowing they will be able to confidently enter the workforce with a balance of both industry knowledge and practical skills.
If you want to discuss the possible certificate specialisations with one of our team members before deciding on your area of focus, please feel free to contact one of our Skill360 representatives.
This course is available under Career Start funding for General or Traineeship pathways, subject to eligibility criteria. To learn more about available funding options, including eligibility requirements and contribution fees, please contact us.
This course is also offered as a fee-for-service program for students who are not accessing government funding. Fee-for-service students are responsible for the full course cost.
For a quote or to discuss your eligibility for funding, please contact us, our team can help you understand your options and find the best pathway for your situation.